Shipping & Handling
Orders of in-stock, non-engraved items are generally shipped out within 2-3 business days of order placement. The FedEx Shipping Map below gives you an idea of how many days (approximately) it will take for items to be delivered after they leave our warehouse in Morrisville, NC. Personalization of items like our bells and nameplates add 5-7 business days to an order. At times we may need to ship your order in multiple shipments to fulfill your order in a timely manner. If you need an item shipped sooner than that, please call us at 919-285-0930, or email us at support@brassbell.com.
Please let us know if you need your purchase by a particular day, and we will do our best to get it there in time!
SHIPPING TO ALASKA, HAWAII, PUERTO RICO, CANADA & OTHER FOREIGN COUNTRIES
We currently accept online orders from U.S. addresses in the lower 48 states and Canada. If you need an item shipped to an area outside the lower 48 United States or Canada, please call us at 919-285-0930, or email us at support@brassbell.com for shipping rates.
When we ship to Canada, we are not responsible for Goods and Services Taxes (GST). We are also not responsible for any additional fees such as advancement fees, service fees, or clearance entry fees. These additional costs are the responsibility of the customer.
We have shipped our products to many different countries. Most items can be shipped, but if you would like a shipping quote you can call or email for a quote. If emailing, please be sure to note what you're interested in so we can give you an accurate quote. Orders can also be phoned in.
SHIPPING RATES TO CANADA
EXPRESS DELIVERY
Express services (next day and second day air) are available on most in-stock items. We charge what our actual cost is with no handling fees added. Again, you can either call (919-285-0930) or email (support@brassbell.com) with the item you are interested in and the date you need it by to get a quote.
PO BOXES
We do not ship to PO boxes unless the item being shipped weighs less than 4 pounds. We use FedEx or USPS priority mail at our discretion, so we require a street address in addition to any PO box you may have.
APO BOXES
We gladly ship via the U.S. Postal Service to our military customers. AA boxes are at the same prices we quote for U.S. shipping. We offer different shipping rates for AP and AE addresses.
AP/AE SHIPPING RATES:
SALES TAX
Sales tax will be applied to orders shipping to: Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, Missouri, New Jersey, North Carolina, Ohio, Virginia, and Wisconsin.